Effective Date: 2/1/2025
By completing your purchase and checking out on Motie (“Company,” “we,” “our,” or “us”), you agree to receive text messages from us, including but not limited to order confirmations, shipping updates, promotions, and customer service notifications.
1. Consent to Receive Text Messages
By providing your phone number at checkout, you expressly consent to receive recurring text messages from us at the number provided. These messages may be sent using an automated system, autodialer, or other technology. This consent is not a condition of purchase.
TCPA Compliance (For U.S. Users)
This agreement complies with the Telephone Consumer Protection Act (TCPA) and other applicable laws and regulations.
- By opting in, you authorize Motie to send you marketing and transactional text messages.
- Message frequency may vary, and standard message and data rates may apply as determined by your wireless carrier.
- Your consent is not required to make a purchase.
2. Message Frequency & Opt-Out Rights
- Message frequency: May vary depending on your interactions with us.
- Carrier charges: Standard message and data rates may apply.
- Opt-out rights: You can opt out at any time by replying STOP to any message. Upon opting out, you may receive a final confirmation text.
- Support: For additional support, reply HELP or contact our customer service team.
3. State-Specific Disclosures
California (CCPA Compliance)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- You may request to know what personal information we collect and how it is used.
- You may request deletion of your personal data.
- We do not sell personal information to third parties.
To exercise your rights, contact us at [Your Email] or visit our Privacy Policy.
New York (NY Law) Compliance
If you are a New York resident, state law requires us to inform you that:
- You have the right to opt out of text messages at any time.
- If you believe your rights have been violated, you may contact the New York Attorney General’s Office.
Florida (Florida Telemarketing Act)
For Florida residents, text message communications are subject to the Florida Telemarketing Act (Fla. Stat. § 501.059):
- Messages will not be sent before 8:00 AM or after 9:00 PM (local time).
- You can opt out of receiving messages at any time.
Other State Laws
Depending on your jurisdiction, additional consumer protection laws may apply. We will comply with all applicable state regulations regarding text message communications.
4. Privacy & Data Handling
Your information will be handled in accordance with our Privacy Policy. We do not sell or share your personal information with third parties for marketing purposes.
5. Limitation of Liability
We are not responsible for delays or failures in receiving text messages due to carrier-related issues. The services are provided on an “as-is” basis, and we do not guarantee the accuracy or timeliness of messages.
6. Dispute Resolution & Arbitration Clause
Mandatory Arbitration
By agreeing to this Text Message Consent Agreement, you agree that any dispute, claim, or controversy arising out of or relating to this agreement—including issues related to text messages—shall be resolved through binding arbitration rather than in court.
Arbitration Terms
- Arbitration will be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
- Arbitration shall take place in Jacksonville, Florida, unless both parties agree otherwise.
- The arbitrator shall have the exclusive authority to resolve all disputes, including those related to contract interpretation, enforcement, or validity.
Class Action Waiver
You agree that any arbitration must be conducted on an individual basis and that class arbitrations and class actions are prohibited.
Exceptions
You may opt out of arbitration within 30 days of accepting this agreement by emailing [email protected] with your name, phone number, and written notice that you wish to opt out of arbitration.
7. Contact Us
For questions or concerns regarding this agreement, contact us at:
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By completing your purchase, you acknowledge and agree to these terms, including compliance with TCPA, state-specific laws, and the arbitration clause.